Last Updated: [Insert Date]
RMR Performance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services. By interacting with us, you agree to the practices described below.
1. Information We Collect
Information You Provide Directly
We may collect personal information when you:
- Submit a contact form
- Request a quote
- Place an order
- Send us emails or messages
- Provide information for billing or shipping
This may include:
- Name
- Email address
- Phone number
- Shipping/billing address
- Project details or design requests
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited and time spent on the site
- Basic analytics data
This information helps us improve our site and user experience.
2. How We Use Your Information
We use your information to:
- Provide and manage our services
- Communicate about quotes, orders, and project updates
- Respond to questions or customer support requests
- Improve our website and business operations
- Process payments and manage invoices
- Comply with legal obligations
We do not sell or rent your personal information.
3. Sharing Your Information
We may share information with third parties only when necessary, such as:
- Payment processors
- Shipping carriers
- Website hosting or analytics tools
- Service providers that help operate our business
All third parties are required to keep your information secure and use it only for the purpose provided.
We do not share your information with advertisers or unrelated marketing companies.
4. Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure.
However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking Technologies
Our website may use cookies or similar technologies to:
- Improve site performance
- Analyze traffic
- Enhance user experience
You can disable cookies in your browser settings, but certain website features may not function properly if you do.
6. Your Choices & Rights
You may request to:
- Access the personal data we have about you
- Update or correct your information
- Request deletion of your personal information (unless legally required to retain it)
To make a request, contact us at:
[Insert Business Email]
or
[Insert Phone Number]
7. Third-Party Links
Our website or social media pages may contain links to third-party sites.
We are not responsible for the privacy practices or content of those external websites.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy occasionally.
Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
RMR Performance
[Insert Address or City, Ohio]
[Insert Email]
[Insert Phone Number]